Family First
Family First

All Family First branches and the Call Center will be closed on Friday, July 3 and Saturday, July 4 for Independence Day.

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.

If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.

If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.

Board of Directors Elections

Board of Directors Election

Due to the COVID-19 pandemic, the Family First Annual Meeting has been rescheduled from Wednesday, April 22 to Wednesday, October 28 at 9:30 am in our Penfield Lobby. 

Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy.

The Nominating Committee has met and placed the following candidate on the ballot for the April election:

• Hugh Franklin (Incumbent)

Hugh Franklin’ Bio
Joining Family First Federal Credit Union in the early 1990’s, Hugh has been involved on a volunteer level with the credit union for most of his tenure. In addition to serving as Board Chairman and Vice-Chairman prior to that, Hugh’s experience has included seats on the Budget & Finance, Investment and the ALCO Committees. He also chairs the Supervisory Committee. For the past 50 years, Hugh has been with the Penfield Volunteer Ambulance and is an active EMT, while serving on leadership and Board positions with Penfield ambulance and the Southeast Quadrant Mobile Critical Care Unit. Hugh also has a BS in Business Administration from RIT. He retired from the Catholic Family Center where he was Controller.

If you would like to be considered on the ballot, or nominate someone else, please submit your request in writing to:

Nominations Committee, Attn: James Costello / Barbara Moehle / Mark Sansouci,
2520 Browncroft Blvd., Rochester, NY 14625. Or email your request to any member of the Nominating Committee: [email protected] / [email protected] / [email protected]. Please include a subject line of “Board Nomination.”

As part of the nomination process, the candidate will also need to submit a résumé and short biography along with a formal nominating petition. The petition requires 152 signatures from current Family First members above the age of 18. You can receive your petition form from the Nominating Committee upon request. The deadline for submission is March 14, 2020.

Final results will be tabulated and announced at the Annual Meeting on Wednesday, October 28, 2020 at 9:30 a.m. at the Penfield Branch. We invite you to join us that morning. All members are welcome!

Sincerely,

James Costello
Family First Board Member

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