Family First
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Family First
Family First

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.

All Family First branches and the Call Center will be closed on Monday, October 13, for Columbus Day and Indigenous Peoples’ Day.

Family First’s Online Banking and Mobile App is currently intermittently unavailable. Our vendor is aware of this and is working to remedy this situation. We apologize for any inconvenience this may cause. 

Community

Since our establishment in 1969, Family First has been committed to supporting and giving back to our community, from both within and outside the credit union walls. See what we’ve been up to lately in and around the Rochester area!

Day of Caring 2024

Across 6 counties, over 6,000 volunteers completed 400 projects, supporting 200 nonprofit agencies across six counties as part of the

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May 23, 2024

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