ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, October 14 for Columbus Day/Indigenous Peoples’ Day. Have a safe and enjoyable holiday!

Family First Home Banking and the Family First App are currently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause.

Penfield Education 5K

For the second consecutive year, Family First proudly served as the premier sponsor of the 5th Annual Penfield Education Foundation 5K, held at Penfield High School on Saturday, April 21, 2024. This community 5K run/walk promotes healthy activity while supporting the Penfield Education Foundation (PEF).

The Penfield Education Foundation was established in 2016 by a group of community, faculty and parent leaders who believe that education is at the heart of our community. The Foundation believes strongly in ensuring the continuing excellence of the Penfield Central Schools. As a private, non-profit, 501(c)(3) tax-exempt organization, the mission of PEF is to gather and administer funding and resources throughout our community to provide grants and scholarships to enhance learning opportunities for all students attending Penfield Central Schools.

Thank you to all who participated and helped make this event happen, and a job well done to all of the runners!