ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, October 14 for Columbus Day/Indigenous Peoples’ Day. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are currently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Top Workplaces 2024

We are thrilled to announce that for the third year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.
 
 
 
Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and the communities we serve. We are incredibly grateful for our amazing team who continues to make Family First a great place to work and grow, day in and day out.
 
We wouldn’t be where we are today without their hard work and dedication to providing our members with the best banking experience possible.
 
Take a look at the complete list of winners here!

You are now leaving https://home.familyfirstny.com/

By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.