We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.  

Fee Schedule

General Fees

Abandoned Property Escheatment . . . $50

Account Reinstatement Fee . . . . . . $25 (within one year)

Account Statement Fee . . . . . . . . . $5

Additional research fee may apply Bill Pay Check Copy . . . . . . . . . . . $5

Bill Pay Stop Payment . . . . . . . . . . $32

Check Cashing (non-member) . . . . $5

Check Printing Fee . . . . . . . . . . . . At cost from Harland. See Membership Account Structure for more details.

Copy of Check Deposited/Cashed . . . . . $5 per item

Copy of Member Receipt . . . . . . . . $2

Early Account Closure Fee . . . . . . $25 (if closed within 180 days)

Fax Service . . . . . . . . . . . . . . . . . . . $1 per page

Foreign ATM Withdrawal . . . . . . . $1.50 per transaction*

Foreign ATM Inquiry Fee . . . . . . . $0.25 per transaction*

Foreign Check Processing . . . . . . . $15 (Exchange rates may apply and will be quoted after processing.)

HSA Account Close / Transfer . . . $30

Inactive Account Fee . . . . . . . . . . If an account is inactive for 6 months a $5 fee will be charged. If the primary share account has $5 or less then a fee will be charged up to the balance and the account will be closed. (Excludes minor accounts and accounts with open loans)

IRA Closure/Transfer . . . . . . . . . . $30

Legal Processing Fee . . . . . . . . . . . $100

Loan Payoff Processing Request (Mortgages and HEs) . . . . . . . . . . $50

Loan Skip-a-Payment** . . . . . . . . . $35

MessagePay loan payment made online with debit card . . . . . . . . . . $4.99

Manual Payment Transfer on Late Loans . . . . . . . . . . . . . . . . $10

Money Order Fee . . . . . . . . . . . . . . $4*

Notary Service . . . . . . . . . . . . . . . . Free, $2 for non-members

Official Check. . . . . . . . . . . . . . . . . $4*

Paper Statement Fee . . . . . . . . . . . . $2/month (Begins with January 2015 statements; ages 18 and under and 65 and older exempt.)

Research / Checkbook Balancing . . . $25 per hour

Returned Mail Fee . . . . . . . . . . . . . $5

Signature Guarantee . . . . . . . . . . . Free

Stop Payment . . . . . . . . . . . . . . . . . $30 (Check, Official Check, or ACH)

Temporary Checks . . . . . . . . . . . . . 8 free with new checking account, then $0.25 each

Card Services

Debit card eligible accounts w/ATM cards . . . . . . . . . . . . . . . . . $10/year

Visa Debit or Credit Card Replacement . . . . . . . . . . . . . $15

Rush Service . . . . . . . . . . . . . . . . . $50 in addition to the replacement charge

Visa Gift Card . . . . . . . . . . . . . . . . $3.50 each

Non-Sufficient Funds and Returned Item Fees

Courtesy Pay Fees . . . . . . . . . . . . . . $32 (Standard and Enhanced)

Courtesy Pay Negative Balance Fee  . . . $30 (if negative balance is not paid within 20 days, fee may be assessed and privilege may be revoked)

Deposited Item Returned . . . . . . . . $20 if drawn on another’s account, $30 if drawn on owner’s account

Funds Transfer to Cover Overdraft . . . $5

Non-Sufficient Funds . . . . . . . . . . . $32 (Checks, ATM, ACH, Debit Card Transaction, and Bill Pay Transaction)

Non-Sufficient Funds . . . . . . . . . . . $35 (MoneyBuilder Account)

Wire Fees

Incoming Wire Transfer . . . . . . . . . . . . $10

Outgoing Wire Transfer Domestic. . . . . $20

Safe Deposit Box Fees

Box Rental (3”x 5”x 24”) . . . . . . . . $35 per year plus tax

Box Rental (3”x 10”x 24”) . . . . . . . $65 per year plus tax

Box Rental (5”x 10”x 24”) . . . . . . . $80 per year plus tax

Drill Fee . . . . . . . . . . . . . . . . . . . . Based on actual cost of drill services by a Family First designated locksmith.

External Funds Transfer Fees

Standard Service Inbound . . . . . . . Free

Standard Service Outbound . . . . . $2.00

Premium Service Inbound . . . . . . . $5.00 (next business day)

Premium Service Outbound . . . . . $7.00 (next business day)

*These fees are subject to change depending on your
account relationship with Family First FCU. **These fees go
into effect September 1, 2023.

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