Family First
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Family First
Family First

Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information.  Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.

The Family First Mobile App and Home Banking will be intermittently unavailable on Sunday, November 16 from 1:30 am to 5:30 am for routine maintenance.

Family First’s Online Banking is unavailable. Please utilize our mobile app for access at this time. We apologize for any inconvenience this may cause. 

Henrietta NY Branch

Family First Banking Center

Serving the Communities of Henrietta, Brighton & Rochester

Address

Frontier Commons
1225 Jefferson Road, Suite 205
Rochester, NY 14623

Phone

585.586.8225
800.356.1101

Fax

585.623.5083

Branch Hours

Monday10:30 a.m. – 3:30 p.m.
Tuesday10:30 a.m. – 3:30 p.m.
Wednesday10:30 a.m. – 3:30 p.m.
Thursday10:30 a.m. – 3:30 p.m.
Friday10:30 a.m. – 3:30 p.m.
SaturdayClosed

Branch Features

We know that life doesn’t get put on hold when you come to the bank. That’s why at Family First we pride ourselves on making each of our locations feel like home with the included amenities:

  • 24 Hour Drive Thru ATM
  • Community Conference Room
  • Free WiFi
  • Handicap Parking
  • Night Drop Box

Joining is Easy

Become a Member

Stop in and see what the Family First experience is all about

Find a Branch

Convenience at your fingertips

Download Our App

Joining is Easy

Become a Member

Stop in and see what the Family First experience is all about

Find a Branch

Convenience at your fingertips

Download Our App

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