We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience. 

Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22. 

Homebuyer Dream Program

About the Program

The Homebuyer Dream Program® (HDP) offers eligible first-time homebuyers grant funding starting at $10,000 to use towards the purchase of their first home. Grants are awarded to eligible borrowers on a first-come, first-served basis. The 2026 program is now open, so contact a Family First Mortgage Expert to start the pre-qualification process today!

Click here to learn more about our other first-time homebuyer assistance programs.

Program Steps

  1. Speak with a Family First Mortgage Expert to review program eligibility requirements
  2. Get pre-qualified for a Family First mortgage
  3. Complete a mandatory homeownership counseling class

Once you have an accepted purchase contract, the Federal Home Loan Bank of NY will review the following documentation:

    • Reservation request
    • Accepted purchase contract
    • Income verification
    • Homeownership counseling certificate

2026 HDP Requirements

  • Be a qualified first-time home buyer
  • Meet income requirements (80% or below of the Area Medium Income for the county in which the home is being purchased – see current income limits below)
  • Have an executed purchase and sales contract prior to the funding reservation date
  • Have a minimum of $1,000 equity contribution toward the purchase of the home
  • Complete an approved home ownership course prior to the funding reservation submission
  • Agree to remain in the purchased home during the 5 year retention period or repay a prorated share of the grant if you sell the property

The FHLBNY and Family First reserves the right to change the terms and conditions at any time, without prior notice. The Household also fully understands that the limited funds are available on a first-come, first-served basis and even if the Household meets all of the terms and conditions this does not guarantee that there may be funds available at the time that the Household qualifies. The FHLBNY, in its sole discretion, may refuse to honor a Homebuyer Dream Program funding request. The Household further agrees that any proceeds, which will not be, or cease to be, used for the purposes approved by the FHLBNY will be recaptured and the unused, or improperly used, grant will be returned to the FHLBNY. The Household will also acknowledge receipt of a copy of these terms and conditions.

Make Your Dreams Come True

Stop in and see what the Family First experience is all about

Convenience at your fingertips​

Make Your Dreams Come True

Stop in and see what the Family First experience is all about

Convenience at your fingertips​

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