Family First
Family First

All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

Hurricane Disaster Relief Fundraiser

Hurricane season is here and has caused devastating impacts across the US. At Family First Credit Union, we believe in the power of community and giving back. To support those affected, we organized a Fall Themed Dress Down Week for our employees, where all contributions went to the National Credit Union Foundation’s disaster relief program.

The foundation operates on a “people helping people” philosophy, ensuring that funds go directly to credit union volunteers and employees impacted by natural disasters. At the end of our Dress Down Week, Family First proudly matched our employees’ contributions, raising a total of $1,875 to help those in need!

For more information on how you can support the foundation’s work, visit their website: The National Credit Union Foundation Disaster Relief Program.

Thank you to our incredible team and community for making a difference!

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