Family First
Family First

Our Henrietta Branch is currently without power. We apologize for this inconvenience. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.

If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.

If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.

Hurricane Disaster Relief Fundraiser

Hurricane season is here and has caused devastating impacts across the US. At Family First Credit Union, we believe in the power of community and giving back. To support those affected, we organized a Fall Themed Dress Down Week for our employees, where all contributions went to the National Credit Union Foundation’s disaster relief program.

The foundation operates on a “people helping people” philosophy, ensuring that funds go directly to credit union volunteers and employees impacted by natural disasters. At the end of our Dress Down Week, Family First proudly matched our employees’ contributions, raising a total of $1,875 to help those in need!

For more information on how you can support the foundation’s work, visit their website: The National Credit Union Foundation Disaster Relief Program.

Thank you to our incredible team and community for making a difference!

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