Family First
Family First
Family First
Family First

Certificates of Deposit are currently not appearing in Home Banking and our Mobile App. Our vendor is aware of this and is working to fix the issue. We apologize for any inconvenience this may cause.

Hours Changes: Beginning the week of Jan. 4, 2021, the Penfield Branch and the Call Center will be closing at 5:00 pm on Fridays and the Henrietta Branch will be closed on Saturdays.

Our Branches

Family First Locations Across Rochester, NY

We have five branches strategically located around Monroe County to bring you the most convenience when it comes to banking.

Our Door is Always Open, Come Visit Us at Any Location

East Rochester branch

East Rochester

375 Fairport Rd

East Rochester, NY 14445

Greece branch


1110 Long Pond Rd

Rochester, NY 14626

Henrietta branch


1225 Jefferson Rd

Rochester, NY 14623

Penfield branch


2520 Browncroft Blvd

Rochester, NY 14625

Webster branch


850 Ridge Rd

Webster, NY 14580

The Family First Difference

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Our Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs.

2020 Branch Closings

New Year’s Day: Wednesday, January 1
Martin Luther King Jr. Day: Monday, January 20
President’s Day: Monday, February 17
Memorial Day: Monday, May 25
Independence Day: Friday, July 3 and Saturday, July 4
Labor Day: Monday, September 7
Columbus Day: Monday, October 12
Veterans Day: Wednesday, November 11
Thanksgiving Day: Thursday, November 26
Day After Thanksgiving: Friday, November 27; Closing at 3 pm
Christmas Eve: Thursday, December 24; Closing at 2 pm
Christmas Day: Friday, December 25
New Year’s Eve: Thursday, December 31; Closing at 2 pm

Stay Up to Date with All Things Family First

Join our email list for the latest Family First news and banking advice, straight to your inbox.