Family First
Family First
Family First
Family First

ATTENTION: The IRS has issued a news release about the COVID-19 Stimulus payments. Please click here to read this important information.

Hours Changes: Beginning the week of Jan. 4, 2021, the Penfield Branch and the Call Center will be closing at 5:00 pm on Fridays and the Henrietta Branch will be closed on Saturdays.

All Family First branches and the call center will be closed on Monday, January 18 for Martin Luther King, Jr. Day. 

Our Branches

Family First Locations Across Rochester, NY

We have five branches strategically located around Monroe County to bring you the most convenience when it comes to banking.

Our Door is Always Open, Come Visit Us at Any Location

East Rochester branch

East Rochester

375 Fairport Rd

East Rochester, NY 14445

Greece branch


1110 Long Pond Rd

Rochester, NY 14626

Henrietta branch


1225 Jefferson Rd

Rochester, NY 14623

Penfield branch


2520 Browncroft Blvd

Rochester, NY 14625

Webster branch


850 Ridge Rd

Webster, NY 14580

The Family First Difference

Shared Branching Locations

As a member you can also access our shared branch network and do your banking at over 5000 nationwide locations surcharge free.

ATM Locations

Our Family First members can take advantage of hundreds of surcharge-free ATM locations throughout the Greater Rochester area and the nation. Search our national network of almost 30,000 surcharge-free ATMs.

2021 Branch Closings

New Year’s Day: Friday, January 1
Martin Luther King Jr. Day: Monday, January 18
President’s Day: Monday, February 15
Memorial Day: Monday, May 31
Independence Day Observed: Monday, July 5
Labor Day: Monday, September 6
Columbus Day: Monday, October 11
Veterans Day: Thursday, November 11
Thanksgiving Day: Thursday, November 25
Day After Thanksgiving: Friday, November 26; Closing at 3 pm
Christmas Eve: Friday, December 24
Christmas Day: Saturday, December 25

Stay Up to Date with All Things Family First

Join our email list for the latest Family First news and banking advice, straight to your inbox.