We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

Family First Home Banking and the app will be intermittently unavailable on Sunday, January 11 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause.  

Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM. 

Penfield NY Branch

Family First Banking Center

Serving the Communities of Penfield, Rochester & Walworth

Address

2520 Browncroft Blvd.

Rochester, NY 14625

Phone

Fax

Branch Hours

Monday9:00 a.m. – 4:30 p.m.
Tuesday9:00 a.m. – 4:30 p.m.
Wednesday10:00 a.m. – 4:30 p.m.
Thursday9:00 a.m. – 4:30 p.m.
Friday9:00 a.m. – 5:00 p.m.
Saturday9:00 a.m. – 1:00 p.m.

Branch Features

We know that life doesn’t get put on hold when you come to the bank. That’s why at Family First we pride ourselves on making each of our locations feel like home with the included amenities:

  • 24 Hour Drive Thru ATM
  • Children’s Play Area
  • Community Conference Room
  • Complimentary Coffee
  • Drive Thru Banking
  • Free WiFi
  • Handicap Parking
  • Night Drop Box

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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