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ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.

All Family First branches and the Call Center will be closed on Tuesday, November 11 for Veterans Day.

Family First’s Online Banking and Mobile App will be intermittently unavailable on Sunday, October 26 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause.

Banking that Grows with You

Over 50 years of dedicated service tailored to your unique financial journey.

3.75% APY for 5 Months

Fall into savings with our special CD rates!

HELOC Rates as low as 6.49% APR

Finance Your Fall Festivities!

Watch your savings grow!

Earn 5.00% APY on your Companion Savings.

Banking that Grows with You

Over 50 years of dedicated service tailored to your unique financial journey.

3.75% APY for 5 Months

Fall into savings with our special CD rates!

HELOC Rates as low as 6.49% APR

Finance your Fall Festivities!

Watch your savings grow!

Earn 5.00% APY on your Companion Savings.

Banking Simplified. Life Magnified.

APPLY
ONLINE

GREAT
RATES

BLOGS,
NEWS

ONLINE BANKING

MESSAGE PAY

Earn over $500 per year with Companion Savings

5.00%

APY

Convenience at Your Fingertips

There's so much you can do with our Online Banking and Mobile Banking App.

Secure Bill Payments

Transfer Money

Mobile Check Deposit

Mobile App Alerts

Digital Wallets

We Are Trusted Experts In

Personal Banking

Our checking and savings account bundles simplify your finances, making everyday banking a breeze. With our approach, you can bank for a brighter future and achieve your financial goals.

Borrowing

Effectively managing your credit can pave the way for achieving your life goals. Whether you’re looking for an auto loan, student loans, or to consolidate debt, we can help make those dreams a reality.

Mortgages

Whether you’re buying your first home, refinancing, or downsizing, Family First has the mortgage solution for you. We also offer a range of home equity and home improvement loan options to fit your needs and budget.

Community Corner

What Has Family First Been Up To?

Penfield Education 5K

Community Corner

What Has Family First Been Up To?

Penfield Education 5K

Knowledge Center

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