ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: We are aware of fraudulent text messages notifying Family First members that their accounts have been locked. If you receive a text like this, do not click on any links or attachments. Please reach out to Family First directly at 585.586.8225.

All Family First branches and the Call Center will be closed on Tuesday, November 11 for Veterans Day.

Family First’s Online Banking is unavailable. Please utilize our mobile app for access at this time. We apologize for any inconvenience this may cause. 

SimpliCollege

Your Virtual College Coach

Family First is excited to have teamed up with SimpliCollege, a single resource to help families plan for, prepare for, and reduce the cost of a college education.

As an aggregator of all of the best college resources, SimpliCollege is an extremely helpful benefit for students in high school or college, families saving for college, or even families struggling to pay off student debt.

SimpliCollege will help families save time, stress less, and lower the cost of college. Their website is full of helpful information. 

Who does SimpliCollege help?

  • Parents with students in high school or college
  • Parents who have younger children and want to learn about saving for college
  • Parents and students who are managing personal college debt
  • Grandparents who want to help their children and grandchildren with college
  • Parents who want to help their extended families

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.