ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Friday, July 4 for Independence Day. We hope you have a safe and enjoyable holiday! 

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause. 

SimpliCollege

Your Virtual College Coach

Family First is excited to have teamed up with SimpliCollege, a single resource to help families plan for, prepare for, and reduce the cost of a college education.

As an aggregator of all of the best college resources, SimpliCollege is an extremely helpful benefit for students in high school or college, families saving for college, or even families struggling to pay off student debt.

SimpliCollege will help families save time, stress less, and lower the cost of college. Their website is full of helpful information. 

Who does SimpliCollege help?

  • Parents with students in high school or college
  • Parents who have younger children and want to learn about saving for college
  • Parents and students who are managing personal college debt
  • Grandparents who want to help their children and grandchildren with college
  • Parents who want to help their extended families

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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