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Family First
Family First

All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

Top Workplaces 2023

We are thrilled to announce that for the second year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.
 
 

Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and the communities we serve. We are incredibly grateful for our amazing team who continues to make Family First a great place to work and grow, day in and day out.
 
We wouldn’t be where we are today without their hard work and dedication to providing our members with the best banking experience possible.
 
Take a look at the complete list of winners here!
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Morgan & Jean2 (1) -join-us-hero
Teller Line12 (1)
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Family-First-NY-Credit-Union_East-Rochester-lobby
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