Family First
Family First

All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

U.S. Department of Agriculture Loans

U.S. Department of Agriculture Loans

Living in a rural or agricultural area? You may be eligible for a United States Department of Agriculture (USDA) loan.  The USDA maintains a list of areas in which financing may be eligible and the amount of income earned is a factor.  Contact the Mortgage Team with the address of the property or area that you are considering so we can find the best possible solution to finance your home. 

USDA loans have flexible and attractive terms:

  • No down payment required.
  • Closing costs and fees may be paid by the seller.
  • There are some restrictions including locations in eligible areas and income targets. For more details to accurately determine eligibility, just talk to our Mortgage Team or go to the USDA site and click on “Property Eligibility” or “Income Eligibility” in the left hand column.

USDA loans require an upfront Guaranty Fee and a monthly fee.  The amount of the Guaranty Fee premium may be financed into your new loan amount.  If you are uncertain if your family income or location will allow for you to take advantage of this option, just give us a call!

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