Family First
Family First

Our phone system is currently experiencing technical difficulties and calls may not connect. Our vendor is aware of this issue and is working to rectify it. 

All Family First branches and the call center will be closed on Monday, January 16 for Dr. Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

VISA LifeLock Benefit

Tools to help you act quickly if your personal data is threatened.

Your Family First card includes ID Navigator Powered by NortonLifeLock.

No one can prevent all identity theft, so staying informed and knowing what to do when your identity is threatened can provide you with greater peace of mind. ID Navigator Powered by NortonLifeLock provides you with the tools to help keep you informed of potential threats to your identity, so you can act quickly should the unexpected happen.

To find out more information and enroll in this free program, visit www.cardbenefitidprotect.comtoday!

  • Dark Web Monitoring – notifications when certain information is identified
  • One-Bureau Credit Monitoring – alerts for hard credit inquiries and changes to credit file
  • Case Remediation Support – dedicated, specialized Support agents to help navigate an identity situation
  • Lost Wallet Assistance – a checklist of tasks to complete when you lose a wallet with assistance form a Support Agent to discuss and review the resources available
  • Digital dashboard – To view alerts, account management, case remediation and management
  • Discounts on select NortonLifeLock upgrades and alternatives
  • Support via web/mobile/phone channels – web and mobile app with alerts via email and SMS, U.S. call center

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