We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.

Rewards! Points

Purchase Holiday items soon!

If you have a Family First VISA Platinum Card, you can use your purchase Rewards! points for gift cards, merchandise, and other fun items!

You may want to use those points to purchase gifts for others for the upcoming holiday season. If that’s the case, we want to remind you to redeem those items sometime soon. The items themselves may not ship for up to three weeks, and you don’t want to cut it too close around the holidays!  Visit our Rewards! page here to see the great items you can give (or receive!).

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