We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error.
All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!
Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. A link will be posted here that morning so you can join us virtually.
Important Information Regarding our Hours of Operation
Beginning the week of January 4th, 2021, we will be making the following changes to our hours of business:
Our Penfield Branch and the Call Center will now close at 5:00 PM on Fridays.
Our Henrietta Branch will be closed on Saturdays.
If you have any questions, please contact us at 585.586.8225.
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Our Routing Number is 222382593
Our NMLS Number is 453880
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