Some members have recently received letters from home warranty companies concerning their policy and referencing their Family First home loan. These letters are not associated with Family First. Please ignore them and contact your insurance company if you have any questions about your home owners insurance.
We are currently experiencing network issues which may impact our call center and in-branch transactions. We are working to resolve this issue as quickly as possible. We apologize for any inconvenience this may cause.
Important Information Regarding our Hours of Operation
Beginning the week of January 4th, 2021, we will be making the following changes to our hours of business:
Our Penfield Branch and the Call Center will now close at 5:00 PM on Fridays.
Our Henrietta Branch will be closed on Saturdays.
If you have any questions, please contact us at 585.586.8225.
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Our Routing Number is 222382593
Our NMLS Number is 453880
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