ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 24 and closed on Wednesday, December 25 for Christmas. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Golisano Children’s Hospital Fundraiser

We are thrilled to share the success of our September raffle basket fundraiser, benefiting Golisano Children’s Hospital. Throughout the month, members and employees showed incredible generosity by purchasing raffle tickets for a chance to win an exciting raffle basket. Thanks to this support, we raised $1,500 to help make a difference in the lives of children and families receiving care at Golisano.

All funds raised through raffle ticket sales were combined with a matching donation from our committee, maximizing our contribution to this important cause. We are proud to partner with Golisano Children’s Hospital, and we want to thank everyone who participated and helped us make a positive impact in our community.

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