We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closed on Monday, January 19 for Martin Luther King Day.

Beginning the week of January 5, the Henrietta Branch will be expanding their hours to the following: Mon., Tues., Thurs.: 9:00 AM to 4:30 PM, Wed.: 10:30 AM to 4:30 PM; Fri.: 9:00 AM to 5:00 PM. 

Golisano Children’s Hospital Fundraiser

We are thrilled to share the success of our September raffle basket fundraiser, benefiting Golisano Children’s Hospital. Throughout the month, members and employees showed incredible generosity by purchasing raffle tickets for a chance to win an exciting raffle basket. Thanks to this support, we raised $1,500 to help make a difference in the lives of children and families receiving care at Golisano.

All funds raised through raffle ticket sales were combined with a matching donation from our committee, maximizing our contribution to this important cause. We are proud to partner with Golisano Children’s Hospital, and we want to thank everyone who participated and helped us make a positive impact in our community.

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