ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Thursday, June 19 for Juneteenth. We hope you have a safe and enjoyable holiday!

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.

Golisano Children’s Hospital Fundraiser

We are thrilled to share the success of our September raffle basket fundraiser, benefiting Golisano Children’s Hospital. Throughout the month, members and employees showed incredible generosity by purchasing raffle tickets for a chance to win an exciting raffle basket. Thanks to this support, we raised $1,500 to help make a difference in the lives of children and families receiving care at Golisano.

All funds raised through raffle ticket sales were combined with a matching donation from our committee, maximizing our contribution to this important cause. We are proud to partner with Golisano Children’s Hospital, and we want to thank everyone who participated and helped us make a positive impact in our community.