ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 24 and closed on Wednesday, December 25 for Christmas. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Hurricane Disaster Relief Fundraiser

Hurricane season is here and has caused devastating impacts across the US. At Family First Credit Union, we believe in the power of community and giving back. To support those affected, we organized a Fall Themed Dress Down Week for our employees, where all contributions went to the National Credit Union Foundation’s disaster relief program.

The foundation operates on a “people helping people” philosophy, ensuring that funds go directly to credit union volunteers and employees impacted by natural disasters. At the end of our Dress Down Week, Family First proudly matched our employees’ contributions, raising a total of $1,875 to help those in need!

For more information on how you can support the foundation’s work, visit their website: The National Credit Union Foundation Disaster Relief Program.

Thank you to our incredible team and community for making a difference!

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