Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience. 

Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22. 

Hurricane Disaster Relief Fundraiser

Hurricane season is here and has caused devastating impacts across the US. At Family First Credit Union, we believe in the power of community and giving back. To support those affected, we organized a Fall Themed Dress Down Week for our employees, where all contributions went to the National Credit Union Foundation’s disaster relief program.

The foundation operates on a “people helping people” philosophy, ensuring that funds go directly to credit union volunteers and employees impacted by natural disasters. At the end of our Dress Down Week, Family First proudly matched our employees’ contributions, raising a total of $1,875 to help those in need!

For more information on how you can support the foundation’s work, visit their website: The National Credit Union Foundation Disaster Relief Program.

Thank you to our incredible team and community for making a difference!

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