ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

The East Rochester Branch Drive-Thru and ATM are currently unavailable. We apologize for this inconvenience. 

Family First’s Home Banking and Mobile App will be intermittently unavailable on Sunday, March 23 from 1:30 am to 5:30 am for routine maintenance. We apologize for any inconvenience this may cause. 

Hurricane Disaster Relief Fundraiser

Hurricane season is here and has caused devastating impacts across the US. At Family First Credit Union, we believe in the power of community and giving back. To support those affected, we organized a Fall Themed Dress Down Week for our employees, where all contributions went to the National Credit Union Foundation’s disaster relief program.

The foundation operates on a “people helping people” philosophy, ensuring that funds go directly to credit union volunteers and employees impacted by natural disasters. At the end of our Dress Down Week, Family First proudly matched our employees’ contributions, raising a total of $1,875 to help those in need!

For more information on how you can support the foundation’s work, visit their website: The National Credit Union Foundation Disaster Relief Program.

Thank you to our incredible team and community for making a difference!

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