We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day. 

Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22. 

First-Time Homebuyer Webinar 2026

Embark on your homeownership journey when you join us virtually on Wednesday, March 4 at 12:00 p.m. for our annual First-Time Homebuyer Webinar!

Family First mortgage experts, led by Julie Vella, will walk you through everything you need to know to feel confident the homebuying process.

Discussion Topics:

  • Rochester’s current housing market
  • Credit requirements for buyers
  • Step-by-step guidance for first-time homebuyers
  • Mortgage products overview
  • Grant opportunities

Unable to attend? Check back after the event for the full recording of the webinar and presentation notes!

Meet Our Presenter

Julie Vella

NMLS ID#:65903

Julie has over 30 years of experience working in the mortgage industry and has been a mortgage originator at Family First Credit Union for 12 years.

[email protected]

phone/fax: 585.504.4530

Have questions about the homebuying process? Reach out to our mortgage experts today to learn more!

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Talk to a Mortgage Expert Today

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