Family First
Family First

We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

The ATM at our Webster Branch is currently unavailable. A service call has been placed. We apologize for this inconvenience. 

Family First Home Banking and the Mobile App will be intermittently unavailable from 1:30 am to 5:30 am on Sunday, February 22 for routine maintenance. This maintenance will also cause Mobile Check Depositing to be completely unavailable from 11:00 pm Saturday, February 21 to 11:00 am on Sunday, February 22. 

Board of Directors Election 2026

Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There is currently one vacancy.

The Nominating Committee has met and put forward the following nominee for the Board positions for the April election:

  • Hugh Franklin (Incumbent)

Please see below for the biography of the candidate.

If you would like to be considered for a Board position, or nominate someone else, please submit your request in writing to:

Nominations Committee, Attn:  Tom Combs / Jim Costello / Ryan Payment, 2520 Browncroft Blvd., Rochester, NY 14625.  Or e-mail your request to any member of the Nominating Committee: [email protected] / [email protected] / [email protected]. Please include a subject line of “Board Nomination”.

As part of the nomination process, the candidate will need to submit a statement of qualifications and a short biography with information about work history, related credit union or financial experience and any other committee involvement. If the qualifications are not met, they can submit a petition signed by 1% of our current membership who are above the age of 18 (158 members). Signatures must be legible and include the member’s address. The deadline for submission is March 23, 2026. 

Final results will be tabulated and announced at the Annual Meeting on Wednesday, April 22, 2026, at 8:30 a.m. at the Penfield Branch. The election will not be conducted by ballot and there will be no nomination from the floor when the number of nominees equals the number of positions to be filled. We invite you to join us that morning. All members are welcome!

Sincerely,

Tom Combs
Family First Board Member

Hugh Franklin – (Incumbent)

Joining Family First Federal Credit Union in the early 1990’s, Hugh has been involved on a volunteer level with the credit union for most of his tenure.  In addition to serving as Board Chairman and Vice-Chairman prior to that, Hugh’s experience has included seats on the Budget & Finance, Investment and ALCO Committees.  He also chairs the Supervisory Committee.  For the past 50 years, Hugh has been with the Penfield Volunteer Ambulance as an active EMT, while serving on leadership and Board positions with Penfield Ambulance and the Southeast Quadrant Mobile Critical Care Unit. Hugh retired from the Catholic Family Center where he was Controller and has a BS in Business Administration from RIT.

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