We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.

Henrietta NY Branch

Henrietta

Family First Banking Center

Serving Henrietta, Brighton, and Rochester Communities

Address

Frontier Commons
1225 Jefferson Road, Suite 205
Rochester, NY
14623

Phone

Fax

Branch Hours

Monday10:30 a.m. – 3:30 p.m.
Tuesday10:30 a.m. – 3:30 p.m.
Wednesday10:30 a.m. – 3:30 p.m.
Thursday10:30 a.m. – 3:30 p.m.
Friday10:30 a.m. – 3:30 p.m.
SaturdayClosed

Starting the week of April 3, 2023, the Henrietta branch hours will be as follows:

Friday:
10:30 AM – 3:30 PM

Family First Branch Features

We know that life doesn’t get put on hold when you come to the bank. That’s why at Family First we pride ourselves on making each of our locations feel like home with the included amenities:

  • 24 Hour Drive Thru ATM
  • Community Conference Room
  • Free Wi-Fi
  • Handicap Parking
  • Night Drop Box

Joining is Easy

Stop in and see what the Family First experience is all about

Convenience at your fingertips

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