We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error.
All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!
Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.
Need to move money and don’t want to handle the cash? A wire transfer is an electronic movement of funds and is the quickest way to move funds between financial institutions. The funds are guaranteed through a wire transfer, which means they are available for withdrawal immediately after receipt. Family First provides the service of incoming and outgoing wires for domestic transactions. We do not process international wire transfers.
Need a Notary or Medallion Signature Guarantee? This service is available at all of our branches; however, it is best if you give us a call to schedule a time so we can ensure a licensed staff member is available. Don’t sign your documents until you get there because you must sign in the presence of the Notary or Signature Guarantee administrator.
Family First safe deposit boxes are perfect for storing invaluable items like important documents, computer back up files, jewelry, rare collections, and other valuables. A Family First safe deposit box is a secure way to store those important items. They are available at our Penfield and Webster branches and have three different sizes at an affordable cost.
As a benefit of your Family First membership, you have access to the TruStage® Auto & Home Insurance Program as well as AD&D (Accidental Death and Dismemberment) Insurance.
Enjoy all the benefits of membership. Family First offers discounted pre-paid admission tickets to a variety of local attractions and events. Tickets can be purchased at the teller lines in any of our branches. Some tickets are only available seasonally. We also sell postage stamps at all branches.
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Our Routing Number is 222382593
Our NMLS Number is 453880
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