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Family First
Family First

All Family First branches and the Call Center will be closed on Monday, September 7 for Labor Day. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.

If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.

If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.

Blog & News

Check Out What's New at Family First

Shared Branching Changes

Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our

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April 23, 2025

Scholarship Winners 2025

Family First is proud to announce the winners of our 18th Annual Len Szumiloski Scholarship; Matthew Campbell (Bishop Kearney High School) Kelly Dykens (Pittsford Sunderland

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April 23, 2025

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