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All Family First branches and the Call Center will be closed on Monday, September 7 for Labor Day. 

We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information,  updates, and frequently asked questions, click here to learn more.

You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.

If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.

If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.

Blog & News

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Back to School Budgeting

Back to School Budgeting Last Updated Written By Family First FCU Back-to-school season is an exciting time for both parents and kids, but it can

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September 2, 2025

How to Recover From a Scam

How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to

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August 21, 2025
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The Dangers of QR Codes

The Dangers of QR Codes Last Updated Written By Family First FCU QR codes have become part of everyday life. They can be found everywhere

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August 13, 2025

Recognizing AI Scams

Recognizing AI Scams: What to Look for and How to Protect Yourself Last Updated Written By Family First FCU AI usage has skyrocketed in recent

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July 25, 2025

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