Family First
Family First

All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

First-Time Homebuyer Webinar 2026

Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on:

  • Rochester’s current housing market
  • Credit requirements for buyers
  • Step-by-step guidance for first-time homebuyers
  • Mortgage products overview
  • Grant opportunities

Weren’t able to attend? Check out the full webinar recording and presentation below to learn everything you need to know about the home-buying process from local Family First mortgage experts today!

Embark on your homeownership journey when you join us virtually on Wednesday, March 4 at 12:00 p.m. for our annual First-Time Homebuyer Webinar!

Family First mortgage experts, led by Julie Vella, will walk you through everything you need to know to feel confident about the homebuying process.

Discussion Topics:

  • Rochester’s current housing market
  • Credit requirements for buyers
  • Step-by-step guidance for first-time homebuyers
  • Mortgage products overview
  • Grant opportunities

Unable to attend? Check back after the event for the full recording of the webinar and presentation notes!

Meet Our Presenter

Julie Vella

NMLS ID#:65903

Julie has over 30 years of experience working in the mortgage industry and has been a mortgage originator at Family First Credit Union for 12 years.

[email protected]

phone/fax: 585.504.4530

Have questions about the homebuying process? Reach out to our mortgage experts today to learn more!

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