All Family First branches and the call center will be closed on Wednesday, November 11 for Veterans Day.Â
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members. There have also been fraudulent text messages claiming to be from Family First.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
Phishing is the most common way scammers steal personal and financial information, and it keeps working because it keeps getting better. The days of obvious misspellings and Nigerian prince emails are largely over. Today’s phishing attempts often look nearly identical to legitimate messages from banks, government agencies, retailers, and even credit unions. Learning to spot […]
How to Spot a Phishing Scam Before It Costs You Read More »
Identity theft is more common than most people realize, and it rarely announces itself. By the time many victims notice something is wrong, the damage has already been done. Accounts have been opened. Credit has been used. Personal information has moved through systems that are difficult to trace. Knowing what to look for is the
5 Signs Your Identity Has Been Compromised (and What to Do) Read More »
Published in recognition of World Elder Abuse Awareness Day — June 15 Every June 15, communities around the world observe World Elder Abuse Awareness Day, a reminder that abuse of older adults takes many forms, and one of the most common is financial exploitation. Scammers specifically target older adults with sophisticated, believable schemes designed to
Protecting the Ones You Love: Financial Scams Targeting Older Adults Read More »
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