All Family First branches and the call center will be closed on Wednesday, November 11 for Veterans Day.Â
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members. There have also been fraudulent text messages claiming to be from Family First.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
The holiday season is the one stretch of the year when nearly every household in the Rochester area spends more than usual. Gifts, groceries for the big dinner, gas for the drive to see family, decorations, and last-minute extras all land on your statement within a few short weeks. Since that spending is happening anyway, […]
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In Rochester, January delivers a one-two punch. The holiday credit card statements arrive right around the same time as some of the biggest heating bills of the year. If your holiday spending was not planned, that combination can turn a joyful season into a stressful start to the new year. A holiday budget does not
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Phishing is the most common way scammers steal personal and financial information, and it keeps working because it keeps getting better. The days of obvious misspellings and Nigerian prince emails are largely over. Today’s phishing attempts often look nearly identical to legitimate messages from banks, government agencies, retailers, and even credit unions. Learning to spot
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Identity theft is more common than most people realize, and it rarely announces itself. By the time many victims notice something is wrong, the damage has already been done. Accounts have been opened. Credit has been used. Personal information has moved through systems that are difficult to trace. Knowing what to look for is the
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The holiday shopping season has a way of arriving before most people feel ready for it. Between gifts, travel, hosting, and the dozens of smaller purchases that accumulate from October through December, the average American household spends over $1,000 during the holidays. How you pay for that spending matters more than most people realize. The
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Fall is the best time to tackle home improvement projects in the Rochester area, and it’s not even close. Contractors are more available than they are in summer, temperatures are still comfortable enough for outdoor work, and getting projects done before the first freeze means your home is protected when winter weather arrives. The question
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