We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error.
All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!
Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.
Board of Directors Election 2024 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There are currently three vacancies. The Nominating Committee has met and placed the following candidates on the ballot for the April election: Donna Dedee (Incumbent) Barbara Moehle (Incumbent) Mark Sansouci (Incumbent) Please see …
Update: Due to technical difficulties, the anticipated rollout of the new VISA e-statement portal will be postponed. Due to unforeseen technical issues, the switchover to our new eStatement portal is going to be postponed. Your January VISA paper statements will be delivered as they have been previously and no paper statement fees will be applied. We apologize for …
Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we …
Financial Literacy Seminar Join us in our East Rochester branch on Saturday, June 24th @ 10:00 AM for a Financial Literacy Seminar Do you want to have financial stability but don’t know where to start? Or do you want to improve your credit score but are unsure what even goes into a credit report? We’re here …
Mobile Check Deposit Change We’re changing our mobile check deposit vendor! As we continue to improve our technology services, we’ve made the decision to change our mobile check deposit vendor. As a member who recently used this service, we wanted to keep you informed. This transition will take place on Monday, May 8, 2023. This …
First-Time Homebuyer Webinar Join us online on Thursday, March 9th @3:00 PM for a First-Time Homebuyer Webinar Thank you for joining us for our First-Time Homebuyer Webinar on Thursday, March 9th! Resources from the 2023 Webinar can be found below. If you have questions or would like additional resources, please reach out to Julie Vella …
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