ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

Due to inclement weather, the Greece Branch has lost power and will be closed until power is restored. RG&E is estimating this to be around 3:30. We are sorry for this inconvenience.  

The Penfield branch parking lot will have limited access due to sealing beginning Saturday, June 1 at 1:00 pm. It will be fully reopened the morning of Monday, June 3.

Guy Taddeo

Scholarship Winners 2024

Family First is proud to announce the winners of our 17th Annual Len Szumiloski Scholarship; Rachel Anadio (Penfield High School) Grace Short (Fairport High School), and Adriana Visconte (Penfield High School). Rachel Anadio Penfield High School Grace Short Fairport High School Adriana Visconte Penfield High School Each year, three high school seniors are awarded with …

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VISA eStatement Change

Update: Due to technical difficulties, the anticipated rollout of the new VISA e-statement portal will be postponed.   Due to unforeseen technical issues, the switchover to our new eStatement portal is going to be postponed. Your January VISA paper statements will be delivered as they have been previously and no paper statement fees will be applied. We apologize for …

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Skip-A-Pay

Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we …

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