ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First branches and the Call Center will be closed on Monday, May 26 for Memorial Day. We hope you have a safe and enjoyable holiday!
Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.
Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This …
Family First is proud to announce the winners of our 18th Annual Len Szumiloski Scholarship; Matthew Campbell (Bishop Kearney High School) Kelly Dykens (Pittsford Sunderland High School), and Emily Schroeder (Webster Schroeder High School). Matthew Campbell Bishop Kearney High School Kelly Dykens Pittsford Sunderland High School Emily Schroeder Webster Schroeder High School In 2025 year, …
Funds Availability Reg CC Changes The following changes to our Funds Availability Policy (Reg CC) go into effect on July 1, 2025. Click here to view our current Funds Availability Policy. Your Ability to Withdraw Funds: Our policy is to make funds from your deposits available to you according to the schedule explained below. Once the …
Board of Directors Election 2025 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union. There are currently three vacancies. The Nominating Committee has met and put forward the following nominees for Board positions for the April election: Thomas Combs (Incumbent) James Costello (Incumbent) Ryan Payment (Incumbent) Please …
First-Time Homebuyer Webinar Thank you for joining us on Wednesday, January 29th for our First-Time Homebuyer Webinar! Thank you for embarking on your journey to homeownership with Family First mortgage experts, Julie Vella & Ron Kraft! We hope you took away some valuable information and gained valuable insights on: Rochester’s current housing market Credit requirements …
Family First New BDO Announced Last Updated Written By Family First CU Family First is thrilled to announce that Mickey Hyde has joined the team at Family First Credit Union as our new Business Development Officer. In his new role he will be focused on bringing the credit union’s products and services to the Genesee …
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