Family First
Family First

Our phone system is currently experiencing technical difficulties and calls may not connect. Our vendor is aware of this issue and is working to rectify it. 

All Family First branches and the call center will be closed on Monday, January 16 for Dr. Martin Luther King Jr. Day. Have a safe and enjoyable holiday!
We have been informed that some debit and credit card authorizations are currently being rejected. Our card processor has been informed and is working to rectify the situation. We apologize for any inconvenience this may cause.

Guy Taddeo

Fraud Alert

FRAUD ALERT Important Information Regarding a New Online Banking Scam We have recently been made aware that scammers are spoofing the Family First phone number and are contacting individuals regarding “fraud” on their accounts. If you receive a phone call from an individual claiming they are from the fraud department at Family First and they …

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Henrietta Hours Changes

Henrietta Hours Changes Important Information Regarding our Henrietta Hours of Operation Beginning the week of June 6, 2022, our Henrietta Branch will be open the following hours: Monday through Thursday:  10:30 A.M. – 3:30 P.M.Friday:  10:30 A.M. – 4:30 P.M. If you have any questions, please contact us at 585.586.8225.

Board of Directors Elections 2022

Board of Directors Election 2022 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union.  There are currently three vacancies. The Nominating Committee has met and placed the following candidates on the ballot for the April election: Thomas Combs (Incumbent) James Costello (Incumbent) Ryan Payment (Incumbent) Please see …

Board of Directors Elections 2022 Read More »

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