ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First branches and the Call Center will be closed on Monday, May 26 for Memorial Day. We hope you have a safe and enjoyable holiday!
Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.
For the second consecutive year, Family First proudly served as the premier sponsor of the 5th Annual Penfield Education Foundation 5K, held at Penfield High School on Saturday, April 21, 2024. This community 5K run/walk promotes healthy activity while supporting the Penfield Education Foundation (PEF). The Penfield Education Foundation was established in 2016 by a group …
Top Workplaces 2024 We are thrilled to announce that for the third year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle. Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and …
Fraud Alert: Phone Number Spoofing It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such …
Financial Literacy Seminar Join us in our East Rochester branch on Saturday, June 24th @ 10:00 AM for a Financial Literacy Seminar Do you want to have financial stability but don’t know where to start? Or do you want to improve your credit score but are unsure what even goes into a credit report? We’re here …
Last Updated Written By Morgan Kulikowski Purchasing your first home can be a challenging process and it usually comes along with many questions. If you don’t know where to begin, here are some tips for first-time homebuyers that will help prepare you for your home buying journey! 1. Check Your Credit Lenders look carefully at …
Last Updated Written By Morgan Kulikowski You could argue that a parent’s greatest responsibility is to help their children grow to become healthy, happy, successful adults. Personal finance is an essential life skill that is not taught conventionally in a classroom, therefore parents and guardians are likely the ones teaching kids about things like budgeting, saving, …
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