ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, October 14 for Columbus Day/Indigenous Peoples’ Day. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are currently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Morgan Kulikowski

22nd Annual Penfield Patriots Booster Club Golf Tournament

Once again, Family First proudly stood as a sponsor for the 22nd Annual Penfield Booster Club Golf Tournament held at Penfield Country Club on August 5th, 2024. This event brought together individuals and local businesses to raise money for the future of Penfield’s athletic programs and facilities. We extend our gratitude to everyone who joined …

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Day of Caring 2024

Across 6 counties, over 6,000 volunteers completed 400 projects, supporting 200 nonprofit agencies across six counties as part of the United Way’s Day of Caring 2024. For the 6th year running, the Family First team returned to Heritage Christian Services Shoecraft location to give their landscaping some much needed TLC. Family First volunteers spent the …

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Penfield Education 5K

For the second consecutive year, Family First proudly served as the premier sponsor of the 5th Annual Penfield Education Foundation 5K, held at Penfield High School on Saturday, April 21, 2024. This community 5K run/walk promotes healthy activity while supporting the Penfield Education Foundation (PEF). The Penfield Education Foundation was established in 2016 by a group …

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