Family First
Family First

All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

Author name: Morgan Kulikowski

Top Workplaces 2024

Top Workplaces 2024 We are thrilled to announce that for the third year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.   Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and […]

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Fraud Alert: Phone Number Spoofing

Fraud Alert: Phone Number Spoofing   It has come to our attention that the Family First phone number – 585.586.8225 – has recently been spoofed by those attempting to steal personal and financial information from our members. These fraudsters pretend to be employees of our internal fraud department and are requesting personal member information, such

Fraud Alert: Phone Number Spoofing Read More »

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Last Updated Written By Morgan Kulikowski You could argue that a parent’s greatest responsibility is to help their children grow to become healthy, happy, successful adults. Personal finance is an essential life skill that is not taught conventionally in a classroom, therefore parents and guardians are likely the ones teaching kids about things like budgeting, saving,

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Intro to Credit: Building Credit After High School

Last Updated Written By Morgan Kulikowski As you prepare to leave high school and enter adulthood, the life changes you face can often be overwhelming. If you plan on going away for college, you’re suddenly faced with financing an education, moving away from home, and you’ll likely be paying bills for the very first time.

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