ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First Branches and the Call Center will be closed on Monday, September 2 for Labor Day. Have a safe and enjoyable holiday!
Due to routine maintenance, Family First Home Banking and the Family First App will be unavailable on Thursday, August 8 from 4 :00 am to 6:00 am. We apologize for any inconvenience this may cause.
Hours Changes Important Information Regarding our Hours of Operation Beginning the week of January 4th, 2021, we will be making the following changes to our hours of business: Our Penfield Branch and the Call Center will now close at 5:00 PM on Fridays. Our Henrietta Branch will be closed on Saturdays. If you have any …
Last Updated October 30, 2020 Written By Jodi Arbogast “Working with Jodi, was a great experience. She was able to look into my finances and provide guidance that really turned things around for me. My credit improved and I was able to purchase a home. I think this is an awesome service the bank provides …
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