ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
All Family First branches and the Call Center will be closed on Monday, May 26 for Memorial Day. We hope you have a safe and enjoyable holiday!
Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.
Beware of Common Text Message Scams Last Updated Written By Family First FCU Scammers are increasingly using text messages—also known as smishing—to trick people into giving away personal information or making payments. Here are some of the most common scams to watch for: 1. Fake Package Delivery Notifications Scammers often impersonate well-known delivery companies like …
Shared Branching Changes Important Shared Branching Update – Effective May 1, 2025 Family First is committed to providing secure and convenient banking solutions for our members. That’s why we’re excited to introduce IDCheck, a new digital verification tool that allows members to securely validate their identity when performing transactions at a Shared Branching location. This …
The Benefits of Starting a Savings Account for Your Kids Last Updated Written By Family First FCU As parents, we teach our children valuable life skills every day—how to tie their shoes, ride a bike, and say “please” and “thank you.” But one of the most important lessons we can pass on is how to …
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Funds Availability Reg CC Changes The following changes to our Funds Availability Policy (Reg CC) go into effect on July 1, 2025. Click here to view our current Funds Availability Policy. Your Ability to Withdraw Funds: Our policy is to make funds from your deposits available to you according to the schedule explained below. Once the …
Trump’s Impact on Real Estate and Student Loans: What Borrowers and Homebuyers Need to Know Last Updated Written By Family First FCU The Impact of the Trump Presidency on Student Loans and Real Estate The Trump administration’s economic policies have shaken up the financial world, bringing both ups and downs for everyday Americans. Let’s take …
Business Banking Turning Your Passion to Profit We want to make your days easier by taking care of the little details so you can focus on your bigger picture. At Family First, our business cash management tools can help you do that. From startups to small businesses, we have everything you’ll need. Open a Business …
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