Family First
Family First

ALERT: Family First has recently been made aware of a Spectrum Cable scam involving a “service install”. Please exercise caution if you receive a phone call from someone claiming to be Spectrum and offering these services.

All Family First branches and the call center will be closed on Thursday, November 24 for Thanksgiving and will be closing early at 3PM on Friday, November 25. Have a safe and enjoyable holiday!

The Family First Penfield Branch ATM is currently unavailable. We apologize for any inconvenience this may cause and are working to rectify the situation.

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Student Loan Forgiveness

Last Updated Written By Sarah Kearney Earlier this summer, the Biden Administration and the U.S. Department of Education announced their long-awaited plan to help relieve student debt for the American people. This includes the highly anticipated student loan forgiveness plan. The loan forgiveness process has officially started, so it’s important that all student loan holders …

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2023 Scholarship Opportunities

2023 Scholarships 2023 Scholarship Opportunities Family First is a part of the New York Credit Union Association, and that allows our student members to apply for both  regional and statewide scholarships that they offer!  Download the Rochester Chapter Scholarship Application here. This scholarship is due February 28, 2023. Download the state-wide NYCUA Scholarship Application 2023 …

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Fraud Alert

FRAUD ALERT Important Information Regarding a New Online Banking Scam We have recently been made aware that scammers are spoofing the Family First phone number and are contacting individuals regarding “fraud” on their accounts. If you receive a phone call from an individual claiming they are from the fraud department at Family First and they …

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5 Benefits of Youth Savings Accounts

Last Updated Written By Morgan Kulikowski You could argue that a parent’s greatest responsibility is to help their children grow to become healthy, happy, successful adults. Personal finance is an essential life skill that is not taught conventionally in a classroom, therefore parents and guardians are likely the ones teaching kids about things like budgeting, saving, …

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Henrietta Hours Changes

Henrietta Hours Changes Important Information Regarding our Henrietta Hours of Operation Beginning the week of June 6, 2022, our Henrietta Branch will be open the following hours: Monday through Thursday:  10:30 A.M. – 3:30 P.M.Friday:  10:30 A.M. – 4:30 P.M. If you have any questions, please contact us at 585.586.8225.

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