ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, September 2 for Labor Day. Have a safe and enjoyable holiday! 

Due to routine maintenance, Family First Home Banking and the Family First App will be unavailable on Thursday, August 8 from 4 :00 am to 6:00 am. We apologize for any inconvenience this may cause. 

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VISA eStatement Change

Update: Due to technical difficulties, the anticipated rollout of the new VISA e-statement portal will be postponed.   Due to unforeseen technical issues, the switchover to our new eStatement portal is going to be postponed. Your January VISA paper statements will be delivered as they have been previously and no paper statement fees will be applied. We apologize for …

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Skip-A-Pay

Skip-A-Pay With the holidays rapidly approaching, you may be asking yourself questions like, “How am I going to make my car payment?” or “can I afford to pay my bills and buy gifts this year?” If you’re unsure how to get through the festivities of the holidays while also paying your bills on time, we …

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The Impact of Rising Interest Rates on Financial Institutions

The Impact of Rising Interest Rates on Financial Institutions Last Updated Written By Tom Dambra, Family First CEO In these challenging economic times, we’ve all felt the pinch of rising costs and interest rates. Your Credit Union is no exception. Let’s take a closer look at the factors contributing to these cost increases and how …

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Tips for Saving Money This Semester

Tips for Saving Money This Semester Last Updated Written By Sarah Kearney As a college student, managing your finances efficiently can be a real challenge. Between tuition fees, textbooks, housing, and social life, expenses can quickly add up. However, with careful planning and some basic spending and saving strategies, you can navigate the semester without …

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