ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closed on Monday, October 14 for Columbus Day/Indigenous Peoples’ Day. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are currently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Month: December 2020

Board of Directors Elections 2021

Board of Directors Election 2021 Nominations are now open for Board of Director positions at Family First of NY Federal Credit Union.  There are currently three vacancies. The Nominating Committee has met and placed the following candidates on the ballot for the April election: Donna Dedee (Incumbent) Barbara Moehle (Incumbent) Mark Sansouci (Incumbent) Please see …

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Ringing in the New Year: 5 Financial Goals to Set in 2021

Last Updated Written By Family First Credit Union 2020 was a year full of uncertainties in terms of health, job security, and finances due to the COVID-19 pandemic. To avoid making the same mistakes in 2021, prepare for unexpected life events in the new year by setting your own personal financial goals. Here are just a few goals …

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3 Smart Ways to Use Your Home Equity Line of Credit (HELOC)

Last Updated Written By May Chiccino Speak with an Expert May has been working at Family First for over 5 years. Having worked in various positions around the credit union, May has an exceptional understanding of both account operations and member service. Currently, May is a Financial Service representative as well as a Certified Financial …

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