We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.Â
Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.
During the migration, any mortgage payments you make will be received and processed as usual. However, payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.
Common Financial Challenges: Managing Debt Last Updated Written By Sarah Kearney In today’s fast-paced world, many Americans are faced with a variety of financial challenges that at times can be overwhelming. Things like credit cards, student loans, and mortgages can all weigh heavily on one’s financial well-being and quality of life. However, with careful planning […]
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The Impact of Rising Interest Rates on Financial Institutions Last Updated Written By Tom Dambra, Family First CEO In these challenging economic times, we’ve all felt the pinch of rising costs and interest rates. Your Credit Union is no exception. Let’s take a closer look at the factors contributing to these cost increases and how
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