We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

All Family First Branches and the Call Center will be closing early at 1:00 pm on Wednesday, December 24 and closed on Thursday, December 25 for Christmas.

Month: December 2023

‘Tis the Season! Tips for Avoiding Holiday Scams

Tips for Avoiding Holiday Scams Last Updated Written By Sarah Kearney The holiday season is a time of joy, festivities, and giving, but unfortunately, it’s also a peak time for scammers looking to take advantage of the holiday spirit. As we become immersed in the whirlwind of shopping, gifting, and online spending, it’s crucial to …

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