All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day.Â
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members. There have also been fraudulent text messages claiming to be from Family First.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
33rd Annual Charity Golf Tournament Family First was proud to participate in the 32nd Annual Charity Golf Tournment at Shadow Lake on Monday, June 16, 2025. The Town of Penfield and community partners Penfield Rotary and Penfield-Perinton Kiwanis to put this event together. We look forward to this event year after year! The purpose of […]
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23rd Annual Penfield Booster Club Golf Tournament Once again, Family First proudly stood as a sponsor for the 23nd Annual Penfield Booster Club Golf Tournament held at Penfield Country Club on August 4th, 2025. This event brought together individuals and local businesses to raise money for the future of Penfield’s athletic programs and facilities. We
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Day of Caring 2025 Across 6 counties, over 6,000 volunteers completed 400 projects, supporting 200 nonprofit agencies across six counties as part of the United Way’s Day of Caring 2025. For the 7th year running, the Family First team returned to Heritage Christian Services Shoecraft location to give their landscaping some much needed TLC. Family
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