All Family First branches and the Call Center will be closed on Monday, September 7 for Labor Day.Â
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.
If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.
If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.
See You Saturday! Beginning Saturday, September 12, our Gates Branch will be open on Saturdays from 9:00 am to 1:00 pm. Â If you’re on the westside of Rochester, stop in and take care of all your financial business at 2113 Chili Ave. You can have your weekend vibes with your banking included.
Gates Saturday Hours Read More »
Family First is excited to announce the official GRAND OPENING of our new Gates Branch. On Wednesday, August 19th, we celebrated the official grand opening of our newest branch located in Gates, New York! We were thrilled to celebrate the opening alongside members of the Gates community, representatives from the Greater Rochester Chamber of Commerce,
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Family First is proud to announce the winners of our 19th Annual Len Szumiloski Scholarship – Ryker Balash (Penfield High School), Molly Chatfield (Webster Schroeder High School) and Aubry Dutko (Sodus Junior/Senior High School). Ryker Balash Penfield High School Molly Chatfield Webster Schroeder High School Aubry Dutko Sodus Junior/Senior High School For the 2025-26 school
Scholarship Winners 2026 Read More »
First-Time Homebuyer Webinar 2026 Thank you for joining us for our annual First-Time Homebuyer Webinar on March 4, 2026. We hope you took away some valuable information and insights on: Rochester’s current housing market Credit requirements for buyers Step-by-step guidance for first-time homebuyers Mortgage products overview Grant opportunities Weren’t able to attend? Check out the
First-Time Homebuyer Webinar 2026 Read More »
Last Updated Written By Family First FCU Family First Credit Union is pleased to announce the upcoming merger with Focus First Credit Union, officially approved by the Focus First membership on December 1, 2025. Through this merger, Focus First’s membership will transition to Family First Credit Union, gaining access to an expanded suite of financial
Family First CU Acquires Focus First: Merger Information Read More »
Family First Credit Union Announces Merger with Focus First Credit Union Expanded Services and Continued Commitment to the Gates/Chili Community Last Updated Written By Family First CU Family First Credit Union is pleased to announce its upcoming merger with Focus First Credit Union, a respected institution serving the Gates/Chili community. The merger was approved by
Family First Credit Union Announces Merger with Focus First Credit Union Read More »
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