We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.


Scholarship Winners 2023

Family First is proud to announce the winners of our 16th Annual Len Szumiloski Scholarship; Elijah Delgado (East High School) Jamie Ganon (Fairport High School), and Joseph Coyle (Penfield High School). Elijah Delgado East High School Jamie Ganon Fairport High School Joseph Coyle Penfield High School Each year, three high school seniors are awarded with …

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Day of Caring 2023

Across 6 counties, over 6,000 volunteers completed 400 projects, supporting 200 nonprofit agencies across six counties as part of the United Way’s Day of Caring 2023. For the 5th year running, the Family First team returned to Heritage Christian Services Shoecraft location to give their landscaping some much needed TLC. Family First volunteers spent the …

Day of Caring 2023 Read More »

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