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We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.

Holiday Closing: Presidents Day

All Family First Branches and the Call Center will be closed on Monday, February 16 for Presidents Day.

Temporary Mortgage System Maintenance: February 13–17

Beginning at 5:00 p.m. on Friday, February 13, Family First’s mortgage lending software will begin migrating to a new system. This is an internal upgrade and will not affect your mortgage or your payment schedule.

During the migration, any mortgage payments you make will be received and processed as usual. However, those payments may not immediately appear in Online Banking or the Mobile App. The upgrade is expected to be completed by Tuesday, February 17, at which time all recent payments will be visible.

Banking that Grows with You

Over 50 years of dedicated service tailored to your unique financial journey.

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3.75% APY for 5 Months

Cozy earnings for cold days with these winter CD specials.

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The 2026 Family First Scholarship

High School Seniors - Earn $2,000 towards your college education!

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Homebuyer Dream Program

Receive funds starting at $10,000 towards your first home!

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Banking that Grows with You

Over 50 years of dedicated service tailored to your unique financial journey.

Learn More

3.75% APY for 5 Months

Cozy earnings for cold days with these winter CD specials.

Learn More

The 2026 Family First Scholarship

High School Seniors - Earn $2,000 towards your college education!

Learn More

Homebuyer Dream Program

Receive funds starting at $10,000 towards your first home!

Learn More

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BLOGS,
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ONLINE BANKING

MESSAGE PAY

Earn over $500 per year with Companion Savings

5.00%

APY

Convenience at Your Fingertips

There's so much you can do with our Online Banking and Mobile Banking App.

Secure Bill Payments

Transfer Money

Mobile Check Deposit

Mobile App Alerts

Digital Wallets

We Are Trusted Experts In

Personal Banking

Our checking and savings account bundles simplify your finances, making everyday banking a breeze. With our approach, you can bank for a brighter future and achieve your financial goals.

Borrowing

Effectively managing your credit can pave the way for achieving your life goals. Whether you’re looking for an auto loan, student loans, or to consolidate debt, we can help make those dreams a reality.

Mortgages

Whether you’re buying your first home, refinancing, or downsizing, Family First has the mortgage solution for you. We also offer a range of home equity and home improvement loan options to fit your needs and budget.