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Family First
Family First

All Family First branches and the call center will be closed on Monday, October 12 for Columbus Day/Indigenous Peoples’ Day. 

The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.

Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.

The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. 

4.25% 5 Month CD Special

Harvest More from your Savings
Learn More

Gates Saturday Hours

Our Gates Branch is now open on Saturdays from 9 AM to 1 PM
Learn More

Get Rolling

with auto loan rates as low as 5.05% APR
Learn More

Family First HELOCs

Fall in love with your home again!
Learn More

4.25% 5 Month CD Special

Harvest More from your Savings
Learn More

Get Rolling

with auto rates as low as 5.05% APR
Learn More

Gates Saturday Hours

The Gates Branch is now open on Saturdays from 9 AM to 1 PM
Learn More

Family First HELOCs

Fall in love with your home again!
Learn More
4.25% 5 Month CD Special
Harvest More from your Savings
Learn More
Gates Saturday Hours
The Gates Branch is now open Saturdays from 9 AM to 1 PM
Learn More
Get Rolling
with auto loan rates as low as 5.05% APR
Learn More
Family First HELOCs
Fall in love with your home again!
Learn More

Youth Month

Banking Simplified. Life Magnified.

Open an Account

APPLY
ONLINE

GREAT
RATES

BLOGS,
NEWS

ONLINE BANKING

MESSAGE PAY

Earn over $500 per year with Companion Savings

5.00%

APY

  • 1% Unlimited Cash Back
  • 1.00% APY on Checking Balance
  • No Minimum Balance
  • No Monthly Relationship Fee
Learn More

Convenience at Your Fingertips

There's so much you can do with our Online Banking and Mobile Banking App.

secure bill payments

Secure Bill Payments

transfer money

Transfer Money

mobile phone deposits

Mobile Check Deposit

mobile phone alerts

Mobile App Alerts

digital wallet

Digital Wallets

Download Our Mobile App
Learn About Mobile Banking

We Are Trusted Experts In

Personal Banking

Our checking and savings account bundles simplify your finances, making everyday banking a breeze. With our approach, you can bank for a brighter future and achieve your financial goals.

Start Banking

Borrowing

Effectively managing your credit can pave the way for achieving your life goals. Whether you’re looking for an auto loan, student loans, or to consolidate debt, we can help make those dreams a reality. 

Loan Products

Mortgages

 Whether you’re buying your first home, refinancing, or downsizing, Family First has the mortgage solution for you. We also offer a range of home equity and home improvement loan options to fit your needs and budget.
 
Mortgage Solutions

Community Corner

What Has Family First Been Up To?

Gates Saturday Hours

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Community Corner

What Has Family First Been Up To?

Gates Saturday Hours

Read More

Knowledge Center

How to Build or Rebuild Your Credit in Rochester, NY

Your credit score affects more of your daily life than most people realize. It influences whether you get approved for an apartment in Brighton or…

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The Best Gift You Can Give Your Kids: A Head Start on Money

Most kids in the Rochester area will learn about money the hard way, through trial and error, late fees, and first-job paychecks that disappear before…

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Money Moves for New Grads in Rochester NY

Landing your first real job is a big deal. Whether you graduated from RIT, University of Rochester, Monroe Community College, or any other program in…

Read More >

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