Fraud Alert: We have received reports that our 585.586.8225 phone number is being spoofed with people claiming to be our Fraud Department and requesting personal information. Please do not give these people any personal information. Click here to read more. 

All Family First branches and the call center will be closed on Thursday, November 23 for Thanksgiving and closing early at 3:00 pm on Friday, November 24. Have a safe and enjoyable holiday!

The Henrietta branch will be undergoing renovations during the next couple weeks which may lead to some dust and debris in the branch. We apologize for any inconvenience this may cause.

Month: October 2022

Student Loan Forgiveness

Last Updated Written By Sarah Kearney Earlier this summer, the Biden Administration and the U.S. Department of Education announced their long-awaited plan to help relieve student debt for the American people. This includes the highly anticipated student loan forgiveness plan. The loan forgiveness process has officially started, so it’s important that all student loan holders …

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Fraud Alert

FRAUD ALERT Important Information Regarding a New Online Banking Scam We have recently been made aware that scammers are spoofing the Family First phone number and are contacting individuals regarding “fraud” on their accounts. If you receive a phone call from an individual claiming they are from the fraud department at Family First and they …

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