Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.
We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information. Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.
ATTENTION: We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you do respond, you will receive a call pretending to be Family First and asking for information. Do not give them any information. If you have received this communication, please reach out to Family First directly at 585.586.8225.
All Family First Branches and the Call Center will be closed Thursday, November 27 for Thanksgiving and closing early Friday, November 28 at 3:00 PM.
All Family First Branches and the Call Center will be closed Thursday, November 27 for Thanksgiving and closing early Friday, November 28 at 3:00 PM.
Mobile Check Deposit is currently unavailable on our Mobile App. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause.
All Family First Branches and the Call Center will be closed Thursday, November 27 for Thanksgiving and closing early Friday, November 28 at 3:00 PM.
Simple Steps to Stay Safe Online Last Updated Written By Family First FCU Every day, we rely on technology to connect, shop, and manage our finances. That’s why cybersecurity is more important than ever, especially when it comes to your banking. Cyber Security Awareness Month is a great reminder that staying safe online doesn’t have to …
How to Recover From a Scam Last Updated Written By Family First FCU Scams are intentionally deceptive and often hard to detect. They’re designed to trick people into giving up money or sensitive information through methods like phishing emails, fake advertisements, ransomware, or even deep fakes. The consequences can be serious, ranging from emotional distress …
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Breaking Down Credit Scores Last Updated Written By Family First FCU If you’ve ever applied for a loan, credit card, or even rented an apartment, chances are your credit score came into play. But what exactly is a credit score, how is it calculated, and most importantly, how can you improve it? Let’s break it …
Beware of Common Text Message Scams Last Updated Written By Family First FCU Scammers are increasingly using text messages—also known as smishing—to trick people into giving away personal information or making payments. Here are some of the most common scams to watch for: 1. Fake Package Delivery Notifications Scammers often impersonate well-known delivery companies like …
The Benefits of Starting a Savings Account for Your Kids Last Updated Written By Family First FCU As parents, we teach our children valuable life skills every day—how to tie their shoes, ride a bike, and say “please” and “thank you.” But one of the most important lessons we can pass on is how to …
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