We are aware of fraudulent text messages notifying Family First members that there has been “a new email address added to your account from an unrecognized IP address”. If you receive a text like this, do not respond. If you respond, you will receive a call from a fraudster posing as a Family First employee. Do not give them any information. If you have received this communication, please contact us at 585.586.8225.
Family First Home Banking and the Mobile App will be intermittently unavailable on Sunday, May 26 from 1:00 am to 5:00 am for routine maintenance. We apologize for any inconvenience this may cause.
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
Artificial Intelligence Policy
Business Account Agreement and Disclosure
Electronic Documents Disclosure
Electronic Funds Disclosure
Family First CU Bylaws
Fee Schedule
Mobile Check Deposit Disclosure
MoneyLine Credit Agreement and Truth in Lending Disclosure
Notice of Privacy Policy
Online Privacy Policy
Truth in Savings
VISA Credit Card Disclosure
Website Accessibility
By accessing this link you will be leaving the Family First Federal Credit Union’s website and entering a website hosted by another party. Family First Federal Credit Union is not responsible for its products, services, or overall website content. We encourage you to read and evaluate the privacy and security policies of the site you are entering, which may be different than those of Family First Federal Credit Union. If you choose to conduct business there, you will be conducting business with another party’s website.