We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First Debit and Credit Cards are currently experiencing an issue where transactions are not going through. We are working to resolve this and apologize for the inconvenience.

Month: April 2023

Penfield Education 5K

Family First was proud to be the premier sponsor for the 4th Annual Penfield Education Foundation 5K at Penfield High School on Saturday, April 23rd 2023. This community 5K race/walk is intended to provide a morning of healthy exercise while supporting the Penfield Education Foundation (PEF). The Penfield Education Foundation was established in 2016 by a …

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Top Workplaces 2023

We are thrilled to announce that for the second year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.     Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and …

Top Workplaces 2023 Read More »

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