ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 24 and closed on Wednesday, December 25 for Christmas. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Month: April 2023

Penfield Education 5K

Family First was proud to be the premier sponsor for the 4th Annual Penfield Education Foundation 5K at Penfield High School on Saturday, April 23rd 2023. This community 5K race/walk is intended to provide a morning of healthy exercise while supporting the Penfield Education Foundation (PEF). The Penfield Education Foundation was established in 2016 by a …

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Top Workplaces 2023

We are thrilled to announce that for the second year running, Family First Credit Union was named a Rochester Top Workplace winner by the Democrat & Chronicle.     Family First Credit Union is a financial institution made up of people who take pride in making a difference in the lives of our members and …

Top Workplaces 2023 Read More »

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