ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

All Family First Branches and the Call Center will be closing at 1:00 pm on Tuesday, December 24 and closed on Wednesday, December 25 for Christmas. Have a safe and enjoyable holiday! 

Family First Home Banking and the Family First App are intermittently unavailable due to technical issues. Our vendor is aware and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Month: August 2024

22nd Annual Penfield Patriots Booster Club Golf Tournament

Once again, Family First proudly stood as a sponsor for the 22nd Annual Penfield Booster Club Golf Tournament held at Penfield Country Club on August 5th, 2024. This event brought together individuals and local businesses to raise money for the future of Penfield’s athletic programs and facilities. We extend our gratitude to everyone who joined …

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Fraud and Scam Awareness: Essential Tips to Stay Safe

Fraud and Scam Awareness:Essential Tips to Stay Safe Last Updated Written By Brigid Flynn In today’s digital age, fraud and scams are more prevalent than ever. With the rapid advancement of technology, scams have become much harder to spot. It’s essential to stay informed to protect yourself and your finances. Understanding the tactics used by …

Fraud and Scam Awareness: Essential Tips to Stay Safe Read More »

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