ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ALERT: Family First has recently been made aware of a scam spoofing both our 585.586.8225 and 1.800.356.1101 phone numbers. Please exercise caution if you receive a phone call claiming to be from our Fraud Department. Learn more here.

ATTENTION: Online & Mobile banking are currently unavailable. Our home banking vendor is aware of the issue and is working to resolve it. For immediate banking assistance, please call us at 585.586.8225.

All Family First branches and the Call Center will be closed on Friday, July 4 for Independence Day. We hope you have a safe and enjoyable holiday! 

Family First’s Home Banking and Mobile App are currently intermittently unavailable. Our vendor is aware of this and is working to remedy the situation. We apologize for any inconvenience this may cause. 

Sarah Reimer

Family First Promotions: New COO & Directors Announced

Family First Promotions: New COO & Directors Announced Last Updated Written By Family First CU Family First is thrilled to announce not one, but three promotions within our team here at the credit union. Please join us in congratulating Eileen Ferris (COO), Brenda Stone (Director of Operations & NCBSO), and Joe Cellura (Director of Information Technology) …

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Scholarship Winners 2023

Family First is proud to announce the winners of our 16th Annual Len Szumiloski Scholarship; Elijah Delgado (East High School) Jamie Ganon (Fairport High School), and Joseph Coyle (Penfield High School). Elijah Delgado East High School Jamie Ganon Fairport High School Joseph Coyle Penfield High School Each year, three high school seniors are awarded with …

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Day of Caring 2023

Across 6 counties, over 6,000 volunteers completed 400 projects, supporting 200 nonprofit agencies across six counties as part of the United Way’s Day of Caring 2023. For the 5th year running, the Family First team returned to Heritage Christian Services Shoecraft location to give their landscaping some much needed TLC. Family First volunteers spent the …

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