The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
We are excited to welcome the members of Focus First Credit Union to the Family First community! For merger information, updates, and frequently asked questions, click here to learn more.
You may have received a text message from Family First stating that your phone number has been updated for your Family First Debit or Credit card. This was part of a routine file maintenance update on our card management system.
If you received the text and did not reply, please give us a call at 585.586.8225 to verify that we have the correct phone number on file for you.
If you replied “NO” to the text message your card has been blocked as a security precaution. Please call us at 585.586.8225 to order a replacement card.
Family First is excited to announce the official GRAND OPENING of our new Gates Branch. On Wednesday, August 19th, we celebrated the official grand opening of our newest branch located in Gates, New York! We were thrilled to celebrate the opening alongside members of the Gates community, representatives from the Greater Rochester Chamber of Commerce, […]
Gates Grand Opening Read More »
Most kids in the Rochester area will learn about money the hard way, through trial and error, late fees, and first-job paychecks that disappear before the next one arrives. But it doesn’t have to go that way. Teaching kids healthy financial habits early is one of the most practical things a parent or guardian can
The Best Gift You Can Give Your Kids: A Head Start on Money Read More »
Landing your first real job is a big deal. Whether you graduated from RIT, University of Rochester, Monroe Community College, or any other program in the Greater Rochester area, getting that first paycheck feels like the finish line. But financially, it’s actually the starting line. The decisions you make in your first year of full-time
Money Moves for New Grads in Rochester NY Read More »
Published in recognition of World Elder Abuse Awareness Day — June 15 Every June 15, communities around the world observe World Elder Abuse Awareness Day, a reminder that abuse of older adults takes many forms, and one of the most common is financial exploitation. Scammers specifically target older adults with sophisticated, believable schemes designed to
Protecting the Ones You Love: Financial Scams Targeting Older Adults Read More »
Small Business Spotlight Celebrating the businesses that support our community. Please join Family First in recognizing the small businesses that make up our community, one business at a time. During the month of June, we’re highlighting four of our business members who are driving growth and inspiring the next generation. Click here to visit our business
Small Business Month Read More »
National Travel Week is a great reminder to stop waiting for the “perfect time” and start planning the trip you have been meaning to take. Whether it is a road trip through New England, a long weekend in the Adirondacks, or finally getting the family to a destination you have been talking about for years,
The Trip You Have Been Putting Off: How to Fund It This Summer Read More »
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