All Family First branches and the call center will be closed on Wednesday, November 11 for Veterans Day.Â
The Family First phone numbers – 585.586.8225 and 1.800.356.1101 – have recently been spoofed by those attempting to steal personal and financial information from our members. There have also been fraudulent text messages claiming to be from Family First.
Remember: If an employee from the Family First Fraud Department calls or texts you, we will never ask for your personal information, online banking login credentials, or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM. , or PIN numbers.
The entryway road to our Gates Branch is scheduled to be milled and paved starting Wednesday, September 16. During this time, members will have full access to the branch, drive-thru and ATM.Â
Buying a car is one of the largest financial decisions most people make, and the financing you choose can cost or save you thousands of dollars over the life of the loan. Yet most car buyers in the Rochester area spend weeks researching the perfect vehicle and only minutes thinking about where their loan is […]
Auto Loan Shopping? Here’s How to Save Thousands in Rochester, NY Read More »
Family First is excited to announce the official GRAND OPENING of our new Gates Branch. On Wednesday, August 19th, we celebrated the official grand opening of our newest branch located in Gates, New York! We were thrilled to celebrate the opening alongside members of the Gates community, representatives from the Greater Rochester Chamber of Commerce,
Gates Grand Opening Read More »
Small Business Spotlight Celebrating the businesses that support our community. Please join Family First in recognizing the small businesses that make up our community, one business at a time. During the month of June, we’re highlighting four of our business members who are driving growth and inspiring the next generation.  Click here to visit our business
Small Business Month Read More »
Small Business Month is the perfect time to celebrate everything local business owners do for our communities. Here in Rochester, small businesses are the backbone of our neighborhoods, and the financial decisions behind them matter more than most people realize. One of the most overlooked decisions a small business owner can make? Where they bank.
Why Smart Small Business Owners Are Banking With a Credit Union Read More »
Family First is proud to announce the winners of our 19th Annual Len Szumiloski Scholarship – Ryker Balash (Penfield High School), Molly Chatfield (Webster Schroeder High School) and Aubry Dutko (Sodus Junior/Senior High School). Ryker Balash Penfield High School Molly Chatfield Webster Schroeder High School Aubry Dutko Sodus Junior/Senior High School For the 2025-26 school
Scholarship Winners 2026 Read More »
Earth Day is a good reminder that small choices add up, and nowhere is that more true than at home. The upgrades that are easiest on the environment also tend to be easiest on your monthly budget. Lower energy bills, a more comfortable house, and higher property value are all natural side effects of going
Eco-Friendly Home Upgrades That Actually Pay You Back Read More »
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