We are aware that some of our Family First VISA card holders who are signed up for eStatements received a paper statement for the month of January. These members should have received their January VISA eStatements also and will not receive a paper statement fee. We’re working with our vendor to ensure this doesn’t happen in the future. We apologize for this error. 

All Family First branches and the call center will be closing early at 1:00 PM on Monday, April 8 due to the full solar eclipse happening that afternoon. We hope you enjoy the eclipse!  

Family First will be holding our Annual Meeting on Wednesday, March 24 at 8:30 AM at our Browncroft Office. Click this link to join us virtually through Microsoft Teams.  

Guy Taddeo

Fraud Alert

FRAUD ALERT Important Information Regarding a New Online Banking Scam We have recently been made aware that scammers are spoofing the Family First phone number and are contacting individuals regarding “fraud” on their accounts. If you receive a phone call from an individual claiming they are from the fraud department at Family First and they …

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Henrietta Hours Changes

Henrietta Hours Changes Important Information Regarding our Henrietta Hours of Operation Beginning the week of June 6, 2022, our Henrietta Branch will be open the following hours: Monday through Thursday:  10:30 A.M. – 3:30 P.M.Friday:  10:30 A.M. – 4:30 P.M. If you have any questions, please contact us at 585.586.8225.

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